Out of Hours
NHS 111 Wales
NHS 111 Wales is a health advice and information service available 24 hours a day, every day.
For patient safety, all calls are recorded. Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge.
You can call 111 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments, and local health services.
Minor Injury Units
Adults and children over one year old with a wide range of injuries can be treated at our Minor Injury Units in Neville Hall Hospital
(all children under one year old will need to go to The Grange University Hospital)
These Units are run by an experienced team of highly skilled specially-trained Emergency Nurse Practitioners, Triage Nurses and Health Care Support Workers.
Wales Eye Care Service
Eye Health Examination Wales - including urgent eye care, please click the link below
Out of Hours & Urgent Problems
In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness, or severe bleeding dial 999.
Dental Issues
If tooth or gum pain develops, contact your own dentist as they can provide emergency treatment.
If you do not see a dentist on a regular basis or you develop a problem outside of normal working hours, ring 111 where you will be triaged over the phone by a dental nurse who will advise you on the best course of treatment and if necessary they will help you make an appointment with your nearest emergency dentist.
If you receive urgent dental treatment the charge will be £14.30 unless you are exempt from paying NHS charges. If you do not have to pay for treatment, you will be asked to provide evidence of this when you attend the appointment.
Toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency. Patients with toothache should not attend an Emergency Department. The following are classed as emergency:
- Bleeding from recent surgical site that will not stop, for example after tooth extraction
- Increased swelling that is causing difficulty with breathing and/or swallowing
- Damage to teeth or jaws as a result of an accident